Quality Engineer, Operations

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Quality Engineer, Operations
Location:
Santa Monica, California, United States
Date:
July 26 2011
Description
Manage the Quality Assurance Program and drive identification and implementation of effective solutions to business / quality problems across the organization, including supplier, NPI and post launch product quality.

* Contribute to the development of key quality procedures leveraging industry best practices.

* Utilize quality analysis tools to validate resolution of any issues to ensure quality goals are met and sustainable.

* Collect, maintain and document product and process specifications. When specifications are non-existent or incomplete, work with cross-functional teams, suppliers and 3rd party quality vendors to create and update specifications. Also, create and/or modify quality inspection requirements based on function, aesthetics, safety and regulation.

* Acquire, manage and store quality related data. Prepare, maintain and present quality reports as required.

* Review and analyze supply chain processes for continued improvement and implement changes as required.

* Drive efforts to reduce defects for supplier processes with a focus on training, defect prevention and continuous improvements through the application and utilization of Lean/Continuous Improvement tools.

* Work closely with Product Management teams to define product specifications/requirements.

* Communicate vendor quality performance and corrective actions (issue, solution and status) on a weekly basis.

* Develop and maintain a Supplier Complaint Notification system and where appropriate participate in supplier quality audits to drive improvements.

* Develop and execute internal audit and layered audit programs and ensure compliance to quality standards and adherence to documented procedures.

* Work with Customer Support to monitor customer feedback monthly and in conjunction with management team, develop actions to improve as appropriate.

* Key interfaces include:

o Sourcing

o Product Management

o Production

o Creative

o Demand Planning

o Customer Service

o Distribution/Fulfillment

o Finance

o Logistics

Requirements

* BS degree in engineering/science

* Certification in quality application tools including SPC, APQP, PPAP

* Six Sigma certification is a plus

* 3 - 5 years in Quality Assurance in a manufacturing or design setting

* 1 - 3 years of experience in consumer products and/or DR (Direct Response) / E-Commerce preferred

* Experience working with print, packaging, optical and digital media

* Experience in implementing and sustaining a product quality system

* Knowledge of application of statistical methods

* Ability to bench mark industry standards of quality performance and make
Details
Job Type:
Full Time
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